You can contact our support team directly with your question or feedback.
Write a subject that best describes your issue, and explain as precisely as possible where you need help or which function you are having trouble with. Our support team will be happy to help you.
We like to read constructive and helpful feedback here
There may be some waiting time - especially at weekends and on public holidays. So please be patient and understanding if your request is not processed immediately. Thank you very much!
Would you prefer to speak to us by phone?
As a basic user, you can reach us from Monday to Friday between 9 a.m. and 8 p.m. on 09005/556969 for 99 cents per minute (max. 2.99 euros/min. from the mobile network).
Plus users have received a separate telephone number via e-mail with the purchase of their Plus membership, which they can use to contact us at local rates.